For our Serviced Accommodation Management service, we charge 17% +VAT of total revenue to look after absolutely everything. This is an incredibly competitive rate considering the increase in revenue and overall profits you can expect from using our services. 

It is hard to answer this without knowing the host. It all depends on previous experience, the amount of time you have, the amount of patience you have and so much more. A large number of new hosts underestimate how much work is actually involved. You, or someone you trust, needs to be available at all hours of the day.

When looking into becoming a self-managing accommodation host, it is important that you make a list and consider everything involved, from who is going to clean the place and do the laundry, through to emergency call outs at midnight and the maintenance team around you.

Our Serviced Accommodation management service can remove all of this stress and hassle for you. Let us take care of all of this and you simply receive your payout at the end of the month.

Yes, of course! It is your place to do as you wish. Simply let us know your dates and we will block the calendar for you. We do however recommend getting your dates blocked early, as once we have a booking, we won’t be able to cancel it.

Obviously the more you stay there yourself, the lower your profits will be. Therefore we recommend using your property for personal stays during the off-season.

Yes, you can!

As part of our onboarding service we will completely launch your property on all platforms for you. From staging and professional marketing pictures, through to pricing strategy and listing descriptions.

If you already have a listing, that’s also fine. You can simply transfer this over to us to take over – it only takes a couple of minutes and our team can talk you through it.

In terms of running the serviced accommodation, we’ll look after everything. The only aspects you will need to handle will be the utility bills (gas, electric, water, wifi). We’ll handle the rest.

In a brief summary, we enable UK property owners to benefit from the increased income that the short-term rental industry can provide, without all of the usual workload and stress. We manage the whole operation of marketing, running and maintaining your Airbnb for you.

Yes, all of the properties under our responsibility are looked after excellently. We do this for 3 main reasons:

Respect – The most important reason is out of respect for our property partners. We couldn’t do what we do without you and looking after your properties in a diligent and thorough way is the least we can do. We are landlords ourselves, so we know how important it is to ensure the properties are looked after to hold their value.

Expectations – Our brand attracts a certain level of guest. These guests expect immaculate, well presented and reliable homes during their travels. Therefore we are required to professionally clean the homes and instantly address any maintenance or decorative issues that arise.

Financial – Ensuring the properties are presented in an excellent way to our guests means that they are also more likely to take better care of the home during their time there. This in turn results in fewer maintenance expenses for ourselves in the long-term.

To ensure guests are respectful and look after our homes, we have a 9 step security process in place that you can

We list all of our short-term rentals on all of the major booking sites. These are known as Online Travel Agents (or OTAs) in the industry and include but are not limited to Airbnb, Booking.com, Tripadvisor & Vrbo.

In addition to these, we also partner with corporate booking partners, such as Silverdoor and Situ to offer our properties to longer-term corporate and relocation guests as well.

Furthermore, all of the short term rental properties that we manage are available on our direct booking engine, which consistently generates over 50% of our bookings, saving you £1000’s in OTA commission and fees.

Many of the established airbnb / short-let management companies in the UK are fixed in their own ways and when faced by challenges, such as the pandemic, they sadly were not agile enough and their property partners, landlords and hosts all suffered as a result.

As Airbnb shut their doors and hosts switched to long-term tenants during the lockdowns, we swiftly switched towards directly targeting business guests and improving our direct booking capabilities. Through smart advertisement, listing adjustments and targeted marketing, not only did our property partners and landlords survive, but thrived and many of the practices adopted during the lockdowns remain in place to make our service more efficient and profitable to you.

Truestays®… obviously 😉

Ok, now we might be a little biased, but we honestly feel that we are building something special here at truestays®, thanks to our commitment to the theory of marginal gains and our commitment to never stand still. There is a great energy around truestays® and we know this is just the start.

But how does that make us the best airbnb / short-let management company in the UK?

A large part of this is down to our core values and our drive to embrace change. For example, here at truestays®, we thrive under a challenge. When an airbnb / short-let listing isn’t performing as well as expected, we deep dive into the reasons why. We will make changes to the listing, marketing, positioning or the actual property itself until that property is thriving once more. We then carefully review the impact of each change and roll the changes out to the rest of the serviced accommodation management portfolio – helping all of our property partners to benefit.

By continually embracing change we are able to continually improve the service that we are able to offer both our property partners and our guest. You only need to look at our listings on Airbnb vs the competitors to see what we’re talking about.

This very much depends on the style and size of your property and the exact location.

Generally our property partners earn are able to earn x3 to x5 more revenue through Airbnb / short-lets compared with standard tenancies. However it is important to bear in mind that Airbnb hosts incur much higher costs than standard AST landlords.

If you are curious how much your property or portfolio could earn on Airbnb / as a short-let, we would be more than happy to give you a FREE